FAQ

  • We stand behind the quality of every Deer Golf product.

    📌 What’s covered under our warranty?

    ✔️ Manufacturing defects
    ✔️ Faulty stitching, broken zippers, or abnormally degraded materials

    📌 What’s not covered:

    ❌ Normal wear and tear
    ❌ Accidental damage (e.g. snags, improper washing)
    ❌ Any modifications or alterations to the product

    Purchases via third parties

    📌 IMPORTANT: This warranty only applies to items purchased directly from our website (www.deer-golf.com) or from an authorized Deer Golf retailer.

    If you purchased your item from a third-party seller (e.g. marketplace, partner store, etc.), any warranty claim must be handled directly with that retailer.
    We do not accept claims for products bought from unauthorized resellers.

    📝 How to make a warranty claim

    You have up to 30 days from the date of delivery to submit a claim.
    Email us at info@deer-golf.com with the following:

    ✔️ Proof of purchase (invoice or order confirmation)
    ✔️ A photo of the full item
    ✔️ A close-up photo of the defect
    ✔️ A photo of the product label

    📌 If your claim is approved, we’ll offer one of the following:

    • A repair

    • A replacement

    • Or a store credit in the form of a gift card (we do not offer cash refunds)

    We reserve the right to update this policy at any time. Any changes will be posted on this page.

    📩 Questions? Contact us at info@deer-golf.com.

  • We love teaming up with people who truly vibe with our brand — whether you're sinking birdies or just here for the beers. If you’ve got a passion for golf, style, and authentic content, we’d love to hear from you.
    Shoot us a message at info@deer-golf.com and tell us why you'd be a good fit.

  • Not yet — but we’re working on it. Our first retail space is planned for 2026 in Candiac, Québec. Until then, everything happens online (and on the fairway).

  • We get it — sometimes you change your mind. If your order hasn’t shipped yet, we’ll do our best to help.
    Shoot us an email at info@deer-golf.com as soon as possible with your order number, and we’ll see what we can do.